Terms of Service

Effective Date: July 26, 2026

Welcome to PlumberConwaySC.com. These Terms of Service govern your access to and use of PlumberConwaySC.com, including its directories, contact forms, quote-request forms, content, and related services.

By accessing the website or submitting information through it, you agree to these Terms of Service. If you do not agree, please do not use the website.

1. About PlumberConwaySC.com

PlumberConwaySC.com is an online directory and lead-generation website designed to help consumers locate and connect with plumbers and plumbing service providers in Conway, South Carolina, and surrounding areas.

Unless expressly stated otherwise, PlumberConwaySC.com:

Is not a plumbing contractor.
Does not directly provide plumbing services.
Is not an agent, employee, partner, or representative of any listed plumber.
Does not enter into plumbing service contracts on behalf of consumers or service providers.
Does not control how an independent provider performs plumbing work.

We may receive compensation from plumbers, plumbing companies, contractors, advertisers, or other service providers for listings, advertising, referrals, leads, phone calls, form submissions, appointments, or customer introductions.

When you submit a service request, request a quote, call a tracking telephone number, or otherwise provide your information through the website, you understand and agree that your information may be:

Reviewed by PlumberConwaySC.com.
Shared with one or more local plumbers, plumbing companies, contractors, subcontractors, call centers, marketing partners, or service providers.
Sold or transferred as a customer lead to one or more local service providers.
Used to contact you regarding the plumbing service you requested.
Used to follow up on your experience or determine whether you obtained service.

Information that may be shared includes your name, telephone number, email address, service address or general location, requested service, project description, preferred appointment time, and other information you voluntarily provide.

Submitting a request does not guarantee that a plumber will contact you, accept your project, provide an estimate, or perform any services.

By submitting your telephone number or email address, you authorize PlumberConwaySC.com and the local service providers or marketing partners receiving your request to contact you regarding your inquiry.

Contact may occur by:

Telephone call.
Text message.
Email.
Voicemail.
Other reasonable communication methods.

Where legally permitted, contact may be made using automated technology. Any prerecorded or automated marketing communications requiring separate consent will only be made when the legally required consent has been obtained.

Your consent to receive marketing communications is not a condition of purchasing any goods or services. Message and data rates may apply. You may opt out of text messages by replying STOP or ask a caller to place you on its internal do-not-call list.

Individual plumbing providers are responsible for their own calling, texting, email, and marketing practices.

4. Independent Service Providers

Plumbers and plumbing companies appearing on or receiving leads from the website are independent businesses. They are not employees of PlumberConwaySC.com.

Each provider is independently responsible for:

Maintaining any required licenses, registrations, permits, insurance, and bonding.
Determining whether it is qualified to perform the requested work.
Inspecting the property and diagnosing the plumbing problem.
Providing estimates and contracts.
Establishing pricing, payment terms, warranties, and cancellation policies.
Completing the work safely, professionally, and in compliance with applicable laws and building codes.
Handling customer complaints, property damage, injuries, refunds, and warranty claims.

Your agreement for plumbing services is directly between you and the plumber or plumbing company you choose.

5. Provider Information and Screening

We may obtain provider information from public records, business websites, online directories, provider submissions, third-party data sources, or other sources.

Although we may review certain provider information, we do not guarantee that:

A provider is currently licensed, insured, bonded, or properly registered.
Background checks have been performed.
Provider information is accurate, complete, or current.
A provider is qualified for your specific project.
A provider will offer the lowest price or best service.
A provider will complete the work according to your expectations.
Reviews, ratings, business hours, service areas, or other listing details are error-free.

You are responsible for independently evaluating a provider before hiring it. Consumers should request proof of licensing and insurance, obtain written estimates, review contracts carefully, check references when appropriate, and confirm who will perform the work.

6. Listings, Rankings, and Sponsored Content

Some listings, placements, telephone numbers, links, recommendations, or featured positions may be sponsored or provided in exchange for compensation.

Payment or participation in our lead program may influence where a business appears on the website. Unless we clearly state otherwise, the order of listings should not be interpreted as an objective ranking of provider quality.

The inclusion of a plumber or company in the directory does not constitute a guarantee, certification, or endorsement.

7. Estimates, Pricing, and Payments

PlumberConwaySC.com does not establish or guarantee provider prices.

Any prices, cost ranges, calculators, examples, or estimates displayed on the website are for general informational purposes only. Actual costs may depend on factors including the type of repair, materials, labor, location, accessibility, permits, emergency service, and conditions discovered during inspection.

Unless expressly stated otherwise, payments for plumbing services are made directly to the provider. PlumberConwaySC.com is not responsible for:

Deposits or payments made to a provider.
Financing arrangements.
Price disagreements.
Change orders.
Refunds.
Chargebacks.
Warranties or guarantees offered by a provider.
Unfinished, delayed, defective, or unsatisfactory work.

Obtain all material pricing and warranty terms in writing before authorizing work.

8. Emergency Situations

PlumberConwaySC.com is not an emergency dispatch service and cannot guarantee an immediate response.

For a fire, suspected gas leak, flooding that creates an immediate danger, electrical hazard, or other emergency threatening life or property, contact 911, your utility provider, or the appropriate emergency authority.

9. Accuracy of User Information

You agree to provide accurate, current, and complete information when submitting a service request.

You may not:

Submit another person’s contact information without authorization.
Submit false, fraudulent, misleading, or fictitious requests.
Impersonate another person or business.
Use the website to harass providers or other users.
Submit requests for services you do not genuinely intend to consider.
Interfere with the website’s operation or security.
Scrape, copy, harvest, or automatically collect website data without permission.
Introduce malware, harmful code, or unauthorized automated traffic.

We may reject, remove, suspend, or block requests that appear fraudulent, abusive, unlawful, or unrelated to legitimate plumbing services.

10. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to submit a service request through the website.

By using the website, you represent that you meet these requirements.

11. Website Content

The website may contain articles, guides, cost information, maintenance suggestions, provider descriptions, and other educational material.

This content is provided for general informational purposes and is not a substitute for an inspection, diagnosis, estimate, or professional advice from a qualified plumber.

Do not undertake plumbing repairs that may be unsafe, require a permit, involve gas lines, or otherwise require professional qualifications unless you are legally authorized and properly trained to do so.

12. Third-Party Websites and Services

The website may contain links to third-party websites, advertisements, software, telephone services, scheduling platforms, maps, reviews, or other resources.

We do not control these third parties and are not responsible for their:

Content.
Availability.
Security.
Privacy practices.
Terms and conditions.
Products or services.
Accuracy or representations.

Your use of a third-party website or service is governed by that third party’s own terms and privacy policies.

13. Intellectual Property

The website and its original content, design, graphics, logos, text, directory organization, and other materials are owned by or licensed to PlumberConwaySC.com and are protected by applicable intellectual-property laws.

You may use the website only for personal, noncommercial purposes related to finding plumbing services.

You may not reproduce, distribute, republish, sell, modify, scrape, frame, or create derivative works from website content without prior written permission.

Business names, logos, trademarks, photographs, and other materials belonging to listed providers remain the property of their respective owners.

14. Disclaimer of Warranties

THE WEBSITE AND ALL INFORMATION, LISTINGS, REFERRALS, LEADS, COMMUNICATIONS, AND RELATED SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLUMBERCONWAYSC.COM DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS.

WE DO NOT WARRANT THAT:

THE WEBSITE WILL ALWAYS BE AVAILABLE, SECURE, OR ERROR-FREE.
EVERY REQUEST WILL BE MATCHED WITH A PROVIDER.
ANY PROVIDER WILL RESPOND OR ACCEPT A PROJECT.
PROVIDER INFORMATION WILL BE COMPLETE OR CURRENT.
A PROVIDER WILL BE LICENSED, INSURED, QUALIFIED, RELIABLE, OR SUITABLE.
SERVICES WILL BE COMPLETED SAFELY, TIMELY, OR SATISFACTORILY.
ANY ESTIMATE OR PRICE INFORMATION WILL MATCH THE FINAL COST.

Some jurisdictions may not allow certain warranty exclusions, so portions of this section may not apply to you.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLUMBERCONWAYSC.COM AND ITS OWNERS, OPERATORS, AFFILIATES, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

THIS INCLUDES DAMAGES ARISING FROM:

YOUR USE OF OR INABILITY TO USE THE WEBSITE.
A PROVIDER’S ACTIONS OR FAILURE TO ACT.
PROPERTY DAMAGE, WATER DAMAGE, MOLD, PERSONAL INJURY, OR FINANCIAL LOSS.
DELAYED, INCOMPLETE, DEFECTIVE, OR UNSATISFACTORY PLUMBING WORK.
DISPUTES BETWEEN A CONSUMER AND A PROVIDER.
UNAUTHORIZED ACCESS TO OR LOSS OF INFORMATION.
THIRD-PARTY WEBSITES OR SERVICES.
RELIANCE ON WEBSITE CONTENT, PRICING, REVIEWS, OR LISTINGS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR A CLAIM ARISING FROM YOUR USE OF THE WEBSITE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID DIRECTLY TO PLUMBERCONWAYSC.COM DURING THE SIX MONTHS BEFORE THE CLAIM OR $100.

This limitation does not apply where liability cannot legally be excluded or limited.

16. Indemnification

You agree to defend, indemnify, and hold harmless PlumberConwaySC.com and its owners, operators, affiliates, employees, contractors, and representatives from claims, damages, liabilities, losses, judgments, costs, and reasonable attorneys’ fees arising from:

Your misuse of the website.
Information or content you submit.
Your violation of these Terms.
Your violation of another person’s rights.
Fraudulent or unauthorized service requests submitted by you.
Your separate dealings or agreements with a plumbing provider.

17. Privacy

Our collection, use, sale, sharing, and protection of personal information are also governed by our Privacy Policy.

Please review the Privacy Policy before submitting personal information through the website.

18. Suspension and Termination

We may restrict, suspend, or terminate access to the website at any time when we reasonably believe a user has:

Violated these Terms.
Used the website fraudulently or unlawfully.
Attempted to interfere with website security or operation.
Created risk or potential liability for the website or another party.

Sections that by their nature should survive termination will continue to apply, including intellectual-property, warranty, liability, indemnification, and dispute provisions.

19. Changes to These Terms

We may revise these Terms periodically.

Updated Terms will be posted on this page with a revised effective date. Changes become effective when posted unless a later date is stated.

Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

20. Governing Law and Venue

These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.

To the extent permitted by law, any legal action relating to these Terms or the website must be brought in a state or federal court with jurisdiction over Horry County, South Carolina.

Nothing in these Terms prevents either party from bringing an eligible claim in small-claims court.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

22. Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and PlumberConwaySC.com regarding your use of the website.

They replace any prior understandings or agreements concerning the same subject matter.

23. No Waiver

Failure to enforce any provision of these Terms does not waive the right to enforce that provision or any other provision later.

24. Contact Information

Questions about these Terms may be sent to:

PlumberConwaySC.com Operated by: Conway Plumbing Co. Email: info@plumberconwaysc.com

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