43 low data
Drain Police Plumbing & Drain Cleaning
1.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Emergency PlumbingSewer Line & Septic ServicesDrain & Sewer Cleaning
Pipe Doctors
Emergency PlumbingWater Heater Installation & RepairLeak Detection & Pipe RepairSewer Line & Septic ServicesCommercial PlumbingBathroom & Kitchen Remodeling PlumbingDrain & Sewer Cleaning
Google-verified73 Google reviews
- Services
- Emergency Plumbing, Water Heater Installation & Repair, Leak Detection & Pipe Repair
- Reviews
- 73
What recent reviews say
Pipe Doctors delivers rapid emergency response and solves plumbing problems with precision, backed by staff who explain their work clearly and charge fairly. Multiple technicians (Shane, Steven, Jesse) handle everything from burst pipes to drain unclogging to full renovations, typically arriving within hours or minutes on weekends and evenings.
Praised for
- quick emergency response
- professional and knowledgeable staff
- fair pricing
- thorough diagnosis and attention to detail
- reliable and courteous
Watch-outs
- no-show on scheduled estimate
punctualfair-pricingskilled-repairfriendly-technicianquick-responsereliable-emergency-responseclean-work
Best for: Homeowners and vacation rental owners needing emergency weekend service and fair pricing.
Think twice if: Scheduling an estimate without a confirmed time window; one reviewer waited two days and was not shown up.
Strengths
- Same-day emergency response including weekends
- Named owner Shane known for going above and beyond
- Competitive pricing relative to competitors
- Full project coordination for renovations
Worth knowing
- Shane (owner) personally handles emergency calls and renovations
- Technicians Steven and Jesse also praised for speed and knowledge
- Responds to emergency calls in under 30 minutes on weekends
- Requests photo documentation of damage before arrival to bring right materials
- Stays late past midnight to complete jobs properly
- Coordinates with other trades on full renovation projects
What reviews say by service
- Emergency Plumbing
- Consistently praised for arrival in under 30 minutes, even on Sundays and evenings, and solving issues immediately.
- Leak Detection & Pipe Repair
- Multiple reviews note precise diagnosis and repair of burst pipes and slow leaks, often completed same day.
- Drain & Sewer Cleaning
- Main drain backups resolved quickly at competitive prices when other companies quoted weeks out.
- Water Heater Installation & Repair
- Water heater replacement handled professionally with fair pricing and proactive identification of related pipe issues.
- Bathroom & Kitchen Remodeling Plumbing
- Full gut renovations completed with high attention to detail and coordination with other trades on schedule.
How it compares
- Rated 4.7 against a 4.57 average across the 26 emergency plumbing businesses listed here.
- Has more Google reviews than 75% of the businesses in this directory.
How we scored this
How We Rank Star rating 77
Review volume 81
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
67
4
0
3
0
2
0
1
6
Common questions
- Can they come on weekends for emergencies?
- Yes. One reviewer reported a response time under 30 minutes on a Sunday, and multiple reviews mention after-hours service.
- Do they give estimates before starting work?
- They can provide estimates, but one reviewer reported not receiving a scheduled estimate appointment. Call to confirm timing.
- What areas do they serve?
- Their website lists Conway, Myrtle Beach, North Myrtle Beach, Murrells Inlet, Pawleys Island, and Little River.
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Emergency PlumbingWater Heater Installation & RepairLeak Detection & Pipe Repair
50 low data
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Six of the last reviews praise Billys' technicians by name for fast response, professional skill, and care in cleanup. No complaints are recorded.
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